PHS FAQ (Facts and Questions) Page

Facts and Questions (FAQ)

FAQ support team

Our team is dedicated to providing the support you need. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help and ensure you have the best experience possible. Get in touch with us anytime!

How long does an Air Source Heat Pump installation take?

Installations can take anywhere from 30 minutes to a few hours, to a few days! It depends on the scale of the job. You will get a rough stimation time around the start of the project.

How can I get a quote?

The fastest way to get a quote is to contact us directly, head to the contact page to find out more about contacting PHS

Where is your office located?

We have locations positioned all over the UK

How do I know if my home needs wall insulation?

Homes with high energy bills, uneven temperatures, or drafts may benefit from wall insulation. Our professional survey can assess your specific needs and help you work out whether wall insulation is right for your home.

What types of wall insulation are available?

The main types include cavity wall insulation, solid wall insulation, internal wall insulation, and external wall insulation.

What types of wall insulation are available?

The main types include cavity wall insulation, solid wall insulation, internal wall insulation, and external wall insulation.

How much can I save on energy bills with wall insulation?

Proper wall insulation can reduce energy bills by up to 30%, depending on the type and quality of insulation installed.

What types of EV chargers are available?

There are three main types: Level 1 (standard home outlet), Level 2 (240V home or public charger), and Level 3 (fast chargers for public use).

What is the cost of installing a home EV charger?

Costs depend on the charger type and installation complexity. Contact us for a personalised quote.

How do I maintain my EV charger?

Regular inspections and professional maintenance ensure your charger remains in optimal condition.

Do you leave a mess?

We do not leave any mess behind.

Can I get money off an install?

This depends whether you are eligible for any government scheme. Please get in touch to find out!

How long does it take to install solar panels?

Installations can take anywhere from 30 minutes to a few hours, to a few days! It depends on the scale of the job. You will get a rough stimation time around the start of the project.

What is wall insulation?

Wall insulation involves adding insulating materials to your walls to reduce heat loss, maintain a stable indoor temperature, and improve energy efficiency.

How long does the installation process take?

The duration varies by insulation type and property size. Cavity wall insulation typically takes a few hours, while solid wall insulation may take a few days.

Is wall insulation environmentally friendly?

Yes, wall insulation reduces energy consumption, thereby lowering carbon emissions and contributing to environmental sustainability.

Will wall insulation affect my home’s appearance?

External wall insulation can change your home's exterior look but can be finished with decorative render. Internal insulation is hidden within the walls.

Can wall insulation reduce noise?

Yes, wall insulation adds a layer of soundproofing, reducing noise from outside.

How long does it take to charge an EV?

Charging times vary: Level 1 takes 8-12 hours, Level 2 takes 4-6 hours, and Level 3 can charge up to 80% in 30 minutes.

Are there incentives for installing EV chargers?

Yes, there are various government grants and incentives available to offset installation costs. Check local programs for eligibility. If you do not see the answer you are looking for, ask us a question below.

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